45 ph Privacy Policy – How We Handle Your Personal Data

When you register an account on 45 ph, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and your preferred payment details such as your GCash or Maya account information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we review our data collection practices regularly to ensure they remain proportionate and compliant with applicable Philippine data protection laws.

The personal data we collect is used primarily to operate and improve the 45 ph platform for players across the Philippines. We use your information to verify your identity during registration and when processing withdrawals, to process deposits and payments securely, and to provide customer support when you contact us. Your data also helps us personalise your experience on the platform, such as remembering your preferences and displaying content relevant to your activity. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies — we do not use your data for unsolicited marketing without your consent. All data processing is carried out on a lawful basis, eitherbecause it is necessary to perform our contract with you, because we have a legitimate interest in operating a secure and compliant gaming platform, or because you have given us your explicit consent.

45 ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be legally required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies, and we will comply with such obligations where they arise. If 45 ph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, but only under the same privacy protections described in this policy. We will never share your personal data in a way that is inconsistent with the purposes for which it was originally collected without first obtaining your consent.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 45 ph platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their duties, and all such staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. While no system can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any security incidents that may affect your personal information.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum of five years following account closure, as required by applicable anti-money laundering regulations. Once the applicable retention period has expired and there is no longer a legal or operational reason to keep your data, we will securely delete or anonymise it. If you request the closure of your account, we will begin the data retention countdown from the date of closure, and you will be notified of the applicable retention period at that time. You may contact our support team at [email protected] if you have specific questions about how long particular categories of your data are held.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of data processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a portable format. To exercise any of these rights, please contact us at [email protected] with your request and sufficient information to verify your identity. We will respond to all valid data subject requests within the timeframes required by applicable Philippine data protection law.

The 45 ph platform uses cookies and similar tracking technologies to ensure the site functions correctly and to improve your browsing experience. Essential cookies are required for the platform to operate — they enable features such as keeping you logged in during a session and remembering your preferences between visits. We may also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, so that we can make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain parts of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites without your knowledge.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised effective date, and we encourage you to review it periodically. If we make material changes that significantly affect how we handle your personal data, we will take reasonable steps to notify you through the platform or via the contact details associated with your account. Your continued use of the 45 ph platform after any changes have been published constitutes your acceptance of the updated policy. If you have any questions or concerns about this policy or how your data is handled, please reach out to us at [email protected] and our team will be happy to assist you.